Everything you need to know before renting from Hawks Rentals.
You must have a valid Australian driver’s license along with a credit or debit card in your name to complete the booking.
You must be at least 23 years of age and not older than 75. You should have a valid Australian driver's license to rent any vehicle.
Yes, but they have to be listed as an extra driver on the rental agreement. Additional drivers must also show a valid Australian driver's license and may have to pay an extra fee.
Yes, you need to have insurance. We have a wide range of insurance options that you can add to your reservation.
Most rentals let you drive as far as you want within the area where you rented it. But some vehicles or special deals may have limits on how far you can drive them. Please look over your rental agreement.
Yes, but there may be rules about what type of vehicle you can use and where you can use it. If you plan to travel outside of your booking area, please let us know ahead of time.
Information on how to book, change, and take care of your car rental.
The cost of renting a vehicle depends on the type of vehicle, how long you need it, the season, and where you are travelling. Before you confirm your reservation, you will see the total cost.
You can make a reservation on our website, by calling our customer service team, or by going to one of our Hawks Rentals offices.
Yes. You can change or cancel your reservations online or by calling customer service. Please be aware that there may be cancellation fees depending on when you cancel.
If you return vehicle late, you may have to pay extra per hour or per day. If you think you'll be late, please call us to talk about possible extensions.
We promise the type of vehicle but not the exact model. However, we always do our best to meet special requests.
Yes, every rental comes with 24/7 roadside assistance in case of emergencies like flat tires, breakdowns, or being locked out.
Details about deposits, cards, fees, and ways to pay.
Yes, debit cards are accepted at most locations.
Yes, you need a valid card to make payments and deposits.
The deposit is returned once the car is returned in the same condition it was rented, which usually happens within 5 to 10 business days, depending on your bank.
No, we don't have any hidden fees. However, you may have to pay more if you ask for extras services like GPS, car seats for kids, or more drivers.
Yes. Renters must pay for tolls, parking fees, and traffic tickets that happen while they are renting. If you don't pay these directly, they may be charged to your card after you rent.
Yes. We often have seasonal sales, long-term rental deals, and packages for businesses. Our loyalty rewards program is also good for customers who come back.
Rent any Truck, Car, or Van with confidence.
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